Shipping Policy

Thank you for shopping with Katy Baby’s Boutique. Here’s what to expect once you place your order.

Order processing

Orders are processed within 1–3 business days, excluding weekends and holidays. You’ll receive an order confirmation by email, followed by a shipping notification with tracking once your order is on its way.

Shipping rates and delivery times

Shipping rates are calculated at checkout based on your destination and order. Estimated delivery is typically 3–7 business days after processing for domestic orders. Delivery times are estimates and are not guaranteed.

International shipping

We currently ship within the United States only.

Tracking your order

A tracking number is included in your shipping confirmation email so you can follow your package to your door.

Delays

Carrier delays, severe weather, and high-volume periods can affect delivery times. We’re not responsible for carrier delays once a package has shipped, but we’re always happy to help you track it down.

Lost, stolen, or damaged packages

If your package is lost, arrives damaged, or doesn’t arrive, please contact us at customerservice@katybabysboutique.com within 7 days of the expected delivery date. For damaged items, please include photos so we can make it right and work with the carrier.

Address accuracy

Please double-check your shipping address at checkout. We’re not responsible for orders shipped to an incorrectly entered address, and re-shipping costs may apply for packages returned as undeliverable.

Contact us

Questions about your shipment? Email customerservice@katybabysboutique.com.